Shipping & Returns
Everything you need to know about delivery, and what to do if something arrives damaged or not as described.
Free Shipping
On orders over $250.00
5-Day Refund Policy
Damaged or not as described? Full refund.
Secure Packaging
Premium packaging to protect your jacket
local_shipping Delivery & charges
| Order value | Delivery charge | Estimated delivery |
|---|---|---|
| $250.00 and above | Free | 5–7 business days |
| Under $250.00 | $9.99 | 5–7 business days |
One flat rate, shown in your basket before you pay — there is no separate express tier and no charge added at the last step. The free-shipping threshold is measured on the order value after any discount code. Need it faster, or shipping outside our standard area? Ask us first and we will quote the courier cost before you order.
Order today and your parcel should arrive Mon, 12 Oct – Wed, 14 Oct. We dispatch within 1 business day, then the courier takes 5–7 business days. The same dates are shown in your basket, at checkout and on Track Order.
Orders are picked and dispatched on business days. Once your parcel leaves us the status changes to Shipped and you can follow it from Track Order.
public Where we ship
Checkout accepts addresses in the countries listed in its country menu. If yours is not there, contact us before ordering so we can confirm the courier and the cost.
International orders may be subject to customs duties and taxes, which are the responsibility of the buyer. These charges are set by your country's customs office and are not included in our prices.
location_searching Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package at any time by:
- Clicking the tracking link in your shipping confirmation email
- Visiting the carrier's website directly with your tracking number
- Contacting our customer support team at info@apparelblast.store
currency_exchange 5-Day Refund Policy
If your order arrives damaged, or the item is not the same as described on the listing, you can apply for a full refund within 5 days of delivery. Read the full Refund Policy.
Eligibility
check_circle Covered
- check Item arrived damaged (tears, scratches, stains, broken hardware)
- check Wrong item, colour, size or material versus the listing
- check Request made within 5 days of delivery
- check Item and packaging kept until we reply
cancel Not covered
- close Change of mind or fit preference
- close Damage after delivery, wear, washing or alteration
- close Requests after the 5-day window
- close Custom or personalised orders (unless faulty)
How to apply
Open your order
Go to My Account → Orders, or Track Order if you checked out as a guest, and click "Request refund" on the delivered order.
Tell us what happened
Pick "Damaged" or "Not as described", describe the problem, and attach a photo — it speeds up the review.
We review it
Every request is reviewed within 1–2 business days and you receive the decision by e-mail. If we need the item back, we send a prepaid label.
Get your refund
Approved refunds go back in full to your original payment method, usually within 5–10 business days depending on your bank.
workspace_premium 2-Year Warranty
Beyond the refund window, every Apparelblast jacket is covered by a 2-year warranty against manufacturing defects — seams, zips and hardware. Open a support ticket with photos and your order number and we will repair or replace it.
Need Help?
Our customer support team is here to assist you with any shipping or return questions.